Privacy Policy

1. What we collect

• Order information you provide at checkout: name, phone number, full delivery address, and email (optional).
• Communication you send us via WhatsApp, phone call, email, or our contact form.
• Standard browser data (IP, device, pages viewed) collected through cookies and analytics tools.

2. Why we collect it

• To process and deliver your order through Pathao or Steadfast couriers.
• To call or message you to confirm orders, share tracking, and follow up after delivery.
• To improve our products, page experience, and ad targeting using aggregated data.
• To meet legal and tax obligations in Bangladesh.

3. Who we share it with

Your delivery name, phone, and address are shared with our courier partner (Pathao or Steadfast) for the sole purpose of delivering your order. We never sell your data to third parties.

4. Cookies and analytics

We use cookies and standard tools like Google Analytics 4 and Facebook Pixel to understand which pages and ads work. You can disable cookies in your browser at any time — the site will still function.

5. Your rights

• Ask us what data we hold about you.
• Ask us to correct or delete your data.
• Opt out of marketing messages by replying STOP on WhatsApp.

6. Contact

For any privacy question, email contact@smartpikbd.com or message us on WhatsApp at +880 1856-565610.